This means you should be able to, for example:

change colours, contrast levels and fonts using browser settings
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

The My Computer My Way guide from AbilityNet is a step-by-step guide to help you make your device easier to use.

Translation and alternative formats

If you would like information on our website translated into another language, you may find one of the services listed below meets your needs. However, we cannot guarantee the accuracy of any external website or free website translators.

If you need information on this website in a different language or format like accessible PDF, large print, easy read, audio recording or braille, please contact our communications team for advice by email or post:

Communications Team
Royal Free Charity
Pears Building
Pond Street
London
NW3 2PP

Content and style

We try to write in plain and simple language to make sure our content can be enjoyed by as many people as possible.

We use alternative text (or alt text) for images where an image conveys essential information or context for the meaning of the page. We aim to avoid using decorative images that don’t add to the user’s understanding of the subject matter.

Where we have uploaded PDFs, we have tried to ensure that they are as accessible as possible.

We provide training to our content authors to ensure new content is accessible. We monitor this website routinely and we aim to address any issues promptly. We will be reviewing this site regularly and updating this statement accordingly.

Technical information and compliance

We are committed to making this website accessible, in accordance with:

Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018
Web Content Accessibility Guidelines version 2.1 AA standard

Non-accessible content

We are aware of the following instances of non-compliance with the accessibility regulations:

Some documents in the About Us section of this website are not fully accessible due to the way they were created. This includes our annual reports and some historic PDFs.

Content that we are not responsible for

This website links to third-party, external websites or services that may not be fully accessible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting the requirements of the accessibility regulations, email our communications team or write to us at: