Welfare rights adviser | Royal Free Charity

Welfare rights adviser

Closing date: 12pm, 10 November 2025 
Posted: 16 October 2025 
We are seeking an ambitious and talented welfare rights adviser to join our support hub team. 
  • Salary: £32,445 per annum ( £19,467 pro rata for part time) 
  • Hours of work: 22.5 hours a week over three days 
  • Contract: Permanent 
  • Location: Hybrid working for the foreseeable future with regular attendance to the office at least 2 days a week at Royal Free Charity, The Pears Building, Pond Street, London NW3 2PP and Royal Free Hospital – support hub 

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The role

The welfare rights adviser will be supporting people affected by long term health issues with financial challenges, supporting with benefit and housing advice, and referring on for further support where appropriate. 

Experience as a welfare rights adviser, including managing your own casework, is essential when applying for this role.

The welfare rights adviser will report to the welfare rights supervisor.

The team

The support hub department is here to support people affected by long term health conditions (patients and carers), to help them with the practicalities of living with a chronic condition; to improve wellbeing and quality of life. 

We are here to transform patient experience and staff experience and change lives for the better.

We aim to play our part in addressing inequalities in health, through supporting with the wider determinants of health (such as finances, housing); areas which can have a direct impact on someone’s health outcomes and recovery. Through doing this, we support the NHS and Royal Free London NHS Foundation Trust staff, stepping in where they may not have the time or expertise.

We are proud to hold the Advice Quality Standard (AQS), recognising us as well-run legal advice service, operating within social welfare law and committed to social justice. 

The organisation

The Royal Free Charity stands at the threshold of its most important period of development. 

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care. 

Apply for this role

To apply for this post, you will need:

  • your CV (please include an up-to-date CV outlining your last employer, dates of employment, your academic and any professional qualifications, and contact details).
  • a cover letter addressing how you meet the criteria set out in the job description and person specification

Please note, that applications submitted without a cover letter may not be considered for this role.

You must be eligible to work in the UK.

  • Closing date for application: 12pm, 10 November 2025
  • Interview date: 19 November 2025

If you require more information regarding this vacancy, please contact our HR Team on 020 7472 6677 or email [email protected].

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity.