Assistant Director of Services (maternity cover)

Assistant Director of Services

Contract length – 10 months with possible extension to 12 months (maternity cover), commencing February 2022

Salary – [£60,000 – £62,870 per annum] – subject to skills and experience

37.5 hours a week over five days

Base – Mix of home working and office – at one of our locations in North London: Royal Free Charity, The Pears Building, Pond Street, NW3 2PP with occasional travel to Chase Farm Hospital and Barnet Hospital.

The Royal Free Charity stands at the threshold of its most important period of development. The pandemic has shown the importance and necessity of the support the Royal Free Charity can and has provided to staff and patients across our three hospital sites, and the need for our globally important research has also never been so clear.

The Assistant Director of Services will report to the Director of Grants and Services.

The purpose of the role

Is to oversee the Royal Free Charity’s strategic direction and delivery of patient services. Manage all services delivered by the Charity including: Volunteering, Support Hub, and Complementary Therapy Services.

Required Experience

  • Extensive experience of service design and delivery
  • Ability to manage high volumes of varied work and operating to tight deadlines
  • Experience of leading and line managing others to develop, grow and maintain a high performing team culture
  • Experience of building relationships, and influence, with a diverse range of internal and external stakeholders
  • The role is heavily focused on customer service

If you have the right experience, confidence, and if you feel excited about this role, we would like to hear from you.

Application process

To apply for this post, please send a CV in Word document with a maximum 500-word statement addressing how you meet the criteria set out in the job description and person specification: qualifications, experience, skills, knowledge and personal qualities. Please ensure you include your last employer and dates of employment within your CV quoting reference number RFC_ADS_S.  Also please complete and return the Equal Opportunity Form.


Click here to download the job description




Send your CV in word format, statement and Equal Opportunity Form to: [email protected]

Find out more about working life at the Royal Free Charity in our short video:

Closing date for application: 8 December 2021 – 12 noon

Interview date: 15 December 2021

(The successful candidates from the first round will attend a second interview held on 20 December 2021)

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity.