Please ensure you have the following information before you make a claim:
How to make a claim
Guidance on making a claim from your special purpose fund
Please follow the steps below to ensure your claim is processed efficiently:
Prepare your claim
If your claim is via receipt
Are your receipts itemised, VAT receipts?
Is all information visible? Are they clearly scanned?
If your claim is via invoice
For all UCL and Royal Free London trust invoices, please address them to Royal Free Charity, The Pears Building, Pond Street, London NW3 2PP. For invoices coming from any other supplier, please email [email protected] for more information.
Supporting documentation
Do you have all the correct supporting documentation?
Payment request forms
Do you have the fund number listed?
Has the signatory of the fund signed the form?
If the answer is no for any of the above, please contact [email protected] for assistance.
Send us your claim
Please send one email with all relevant documentation attached to [email protected] with the subject heading “Fund xxx – (insert reason for payment).”
For example: Fund 109 – conference expenses.
We will review and make payment
The SPF team will review your claim, ensuring all supporting documentation is attached and the reason for the claim aligns with the purpose of the fund, is in line with the guidance and complies with financial and HMRC requirements.
If all information is attached and correct, we will send to the finance team for payment. If information is missing or we have any questions, we will contact you for further information. This will delay your claim being processed.
Payment runs happen every two weeks at the charity. Once your claim has been sent through to finance, it can take up to four weeks to receive the funds in your account. Remittance advice will be sent to you, or the supplier (if by invoice) once payment has been made.