At the start of covid-19, many people found themselves more isolated than usual, being unable to leave the house as freely as usual and distanced from people they would normally have contact with.

As a result we set up the volunteer ‘check in and chats’, where we have a team of wonderful volunteers ready to give people a call and check in and chat with you.

These calls can range from a once or twice a week, to once a month, dependent on the pairing and your needs – and can be anything from a quick 5 minute call to a 45 minute chat, whatever you think you need.

How to sign up?

If you would like to sign up to receive calls from a Royal Free Charity volunteer, please email us, or call us 020 7794 0500 ext 39963 with your name, number, email address (if applicable), and any further information e.g. if you have a preference for a male/female volunteer, or if you have any language needs. One of our friendly volunteers will be in touch with you as soon as possible.

How to ask questions / raise concerns/ cancel / change pairing?

If and when you would like to cancel these calls, request a new pairing (if you fancy a change!) or if you have any questions or concerns, you can contact us at: [email protected] or call us 020 7794 0500 ext 39963.

Privacy information and faqs on the service

Please download our information sheet, which includes faqs and privacy policy on how we manage your data.