At the start of COVID-19, many people found themselves more isolated than usual, being unable to leave the house  and distanced from people they would normally have contact with.

As a result we set up the volunteer ‘check in and chat’, where we have a team of wonderful volunteers ready to give people a call and check in and chat with you.

These calls can range from a once or twice a week, to once a month, dependent on the pairing and your needs – and can be anything from a quick 5 minute call to a 45 minute chat.

How to sign up?

If you would like to sign up to receive calls from a Royal Free Charity volunteer, please download this form (MS Word), fill in and email back to [email protected].

Alternatively, you can call us 020 7794 0500 ext. 39963 with your name, number, email address (if applicable), and any further information e.g., preference for male/female volunteer, specific language needs.

One of our friendly volunteers will be in touch with you as soon as possible.

How to ask questions, raise concerns,  cancel sessions or change pairing

If and when you would like to cancel these calls, request a new pairing (if you fancy a change!) or if you have any questions or concerns, you can contact us at: [email protected] or call us 020 7794 0500 ext 39963.

Privacy information and more information about the service

Please download our information sheet, which includes frequently-asked questions and our privacy policy on how we manage your data.