Volunteer programme assistant – apprenticeship

Salary £23,500 per annum – subject to skills and experience 

Hours of work 37.5 hours a week over five days

Base Royal Free Hospital, on-site presence

Contract Fixed term (18 months)

We are seeking an ambitious and talented volunteer programme assistant to join their volunteer team.

The role

The Volunteer Programme Assistant will report to the Volunteer Manager for Royal Free Hospital.

This is a crucial role within the volunteering team and requires working from one site 5 days per week in the office.

The purpose of this role is to support the day-to-day smooth running of the volunteer service at the Royal Free Hospital, supporting both the adult programme and youth volunteer programme. For 2.5 days per week, you will be supporting the reception function of the charity.

You will ensure volunteers and visitors receive a warm welcome and experience excellent customer service.

A self-motivated and empathetic people person with an enthusiasm for working with young people with additional needs such as autism and learning disabilities would be an ideal candidate for this role.

The team

The volunteer team is responsible for managing and coordinating volunteering roles across the three main hospital sites and satellite sites for the Royal Free London Trust.

The volunteer team works closely with Trust staff to ensure patients have the best possible experience whilst they are in the hospital, they also support the volunteers with anything they may need to carry out their roles and make a significant contribution to the operational and strategic aims of the charity and trust.


The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 10,000 staff of the RFL and their 1.6 million patients across Barnet, Chase Farm and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send to [email protected] your:



Please note, that applications submitted without a cover letter will not be considered for this role.

Closing date for application: 3 January 2024, 12 noon.

Interview date: w/c 15 January 2024

Applications will be assessed in order of receipt and interviews may occur at any stage after applications are received.

  • You must be eligible to work in the UK

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity.

  • 25 days’ per year plus 3 days end of the year rest period between Christmas and New Year (business closed during the festive time) and the UK bank holidays. (or the pro rata equivalent for part-timers) which will increase to 30 days after 5 complete years of continuous employment (or the pro rata equivalent for part-timers).
  • Refer a friend scheme
  • Complementary therapy massage
  • Indoor bicycle parking
  • Blue light card
  • Employee Assistance Programme
  • Death in service
  • London credit union
  • Enrolment into the pension scheme
  • Family-friendly policies
  • Other benefits

Should you require more information regarding this post, please contact our office at 020 7472 6677.

Find out more about working life at the Royal Free Charity in our short video: https://youtu.be/mVQ0Bcj-ftk