Receptionist - Rec Club gym and leisure centre

Closing date: Open campaign

Posted: 2 May 2025

We are seeking an ambitious and skilled receptionist to join their Recreation leisure club team. Providing excellent service to our customers and creating a positive working environment for colleagues.

Salary: £23,809.50 per annum, pro-rata £19,047.60
Hours of work: over 4 days of a standard working week (Monday, Tuesday, Thursday, Friday and occasional weekend)
Contract: Permanent
Location: Rec Club gym and leisure centre, London NW3

The role

The role will require managing the front desk and will include greeting visitors, answering the phones, handling financial transactions, members’ accounts, day-to-day bookings, prospective members’ inquiries and providing general administration support to provide a smooth running of the reception area. This is an exciting opportunity for someone who enjoys interacting with people and has strong organisational skills.

The receptionist will report to the rec club administrator.

Download the job description

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Rec Club website

The team

The Recreation Club of the Royal Free Hospital was established over 40 years ago and provides a fitness and leisure club to the public, local community, and hospital staff. The club plays host to a state-of-the-art gym, two fitness studios, a swimming pool and sports hall.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

Benefits

Core benefits

28 days of paid holidays and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

As a member of the Royal Free family, you’ll be entitled to benefit from:

Expert financial advice from our financial partner, the London Credit Union
Savings on purchases with the Blue Light Card
Our Death in Service benefit

Support for your health and wellbeing

Subsidised gym, pool and classes at our Rec Club in Hampstead
Secure bicycle parking and shower facilities at our Hampstead site
Fortnightly guided meditation
Free massage therapy from our complementary therapy team
Menopause peer support group
Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.

Should you require more information regarding this post, please contact our HR team on 020 7472 6677, press #1 for the Charity reception.

Apply for this role

To apply for this post, you will need:

your CV (please include your last employer and dates of employment)
a cover letter addressing how you meet the criteria set out in the job description and person specification

Applications submitted without a cover letter will not be considered for this role.

You must be eligible to work in the UK.

Apply now

If you require more information regarding this vacancy, please contact our office on 020 7472 6677.

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity.